Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.
Common items in a terms and conditions agreement allow you to:
Terms and Conditions (WolfVine)
Last updated: 16 February 2026
These Terms and Conditions (“Terms”) apply to purchases and use of the WolfVine website (“Site”). By using the Site or placing an order, you agree to these Terms.
1) Who we are
Business name: WolfVine
Contact: wolfvinefragrances@gmail.com
2) Products
WolfVine sells fragrance and grooming products. Product descriptions and images are provided in good faith. Colours and appearance may vary slightly due to screens and small-batch variation.
3) Orders and payment
Prices are shown on the Site in the displayed currency and may change at any time.
Your order is confirmed once payment is accepted and you receive an order confirmation.
Payments are processed by third-party payment providers. We do not store full card details.
4) Shipping and delivery
Shipping fees and estimated delivery times are shown at checkout.
Delivery estimates are not guaranteed and may be affected by carriers, customs, weather, or other delays.
You are responsible for providing accurate delivery details. If an order is returned due to an incorrect address, you may need to pay reshipping costs.
5) Returns and refunds
Because fragrances and grooming products are personal-care items, we do not accept returns on opened or used products unless the item is faulty or incorrect.
If your item arrives damaged, faulty, or incorrect, contact us within 7 days of delivery at wolfvinefragrances@gmail.com with your order number and clear photos. If approved, we will provide a replacement, store credit, or refund depending on the situation and availability.
6) Cancellations
If you need to cancel, email us as soon as possible. If the order has not shipped, we will cancel and refund it. If it has already shipped, our returns policy applies.
7) Allergies, sensitivities, and safe use
Our products may contain fragrance ingredients that can cause irritation or allergic reaction in some individuals.
Patch test before use.
Avoid contact with eyes and broken skin.
Stop use if irritation occurs.
Keep out of reach of children.
WolfVine is not responsible for reactions caused by individual sensitivities.
8) Promotions and discount codes
Discount codes and promotions:
Cannot be exchanged for cash
May be limited to one per order unless stated otherwise
May be changed or withdrawn at any time
9) Intellectual property
All content on the Site (text, images, logos, product names) belongs to WolfVine or its licensors. You may not copy, reproduce, or use it for commercial purposes without written permission.
10) Acceptable use
You agree not to misuse the Site, including attempting to disrupt security, scrape content, or engage in fraud.
11) Privacy
Your use of the Site is also governed by our Privacy Policy.
12) Liability
To the fullest extent permitted by law:
We are not liable for indirect or consequential losses (such as lost profits) arising from use of the Site or products.
Our total liability for any claim is limited to the amount you paid for the order in question.
Nothing in these Terms limits rights that cannot be excluded under applicable consumer protection laws.
13) Governing law
These Terms are governed by the laws of Thailand, and disputes will be handled in the courts of Thailand, unless mandatory consumer laws in your country require otherwise.
14) Changes to these Terms
We may update these Terms from time to time by posting the new version on the Site with an updated date.
15) Contact
WolfVine
wolfvinefragrances@gmail.com